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← Training
Training20253 min

Portal Functional Overview

A deeper look at the portal's functional capabilities, how turns flow through the system from scheduling to completion and invoicing.

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Key Topics

1
End-to-end turn lifecycle in the portal
2
Service scheduling and dispatch mechanics
3
Cost tracking and completion verification

Step-by-Step Guide

Create a Turn

1

Start a new turn

From the Calendar or Turn Board, click the teal plus (+) button in the bottom-right corner. Select either "New Turn" or "Occupied Service" depending on the work type.

2

Enter unit details

Fill in the following information for the unit, then click Next to begin scheduling services.

  • •Unit number, type or search for the unit
  • •Floor plan, select from the dropdown
  • •Move-out date, required (Ready By and Move-In dates are optional)
  • •PO number, enter if available, or select "I don't know" to add later
3

Select vendors and add-ons for each service

For each service, choose a vendor from your preferred list. You can add optional add-ons (like primer or extra coats for painting) during this step. Use the heart icon to favorite a vendor or remove them from future vendor lists.

4

Schedule resurfacing (if needed)

If the unit requires resurfacing, select a date that fits the current schedule. There are no core service options for resurfacing, select the appropriate add-ons, then choose a vendor.

5

Review the estimate and save

A summary screen shows all scheduled services, dates, and estimated costs. Review everything, then click Save Turn to confirm. Your turn is now scheduled and vendors will be notified.

Tip: Need to adjust something after saving? See the "Update a Scheduled Turn" guide on the Add Services to a Scheduled Turn training page.

More Training Videos

3 min
Portal Overview
5 min
Post Move-Out Inspections
2 min
Add Services to a Scheduled Turn

Need help with this workflow?

Our team can walk you through it live, book a quick call.

Book a DemoMore Training Videos